What is a key aspect of effective communication that FTOs should teach?

A key aspect of effective communication that Field Training Officers (FTOs) should teach is active listening skills. Active listening involves fully concentrating on, understanding, responding to, and remembering what the other person is saying. This skill is crucial in law enforcement settings where clear communication can impact safety and the effectiveness of responses, as well as the overall relationship between officers and the community they serve. By demonstrating and promoting active listening, FTOs help trainees learn to engage constructively with others, identify underlying issues, and reinforce trust and cooperation.

The other options present approaches that would hinder effective communication. Speaking without seeking feedback eliminates dialogue, while avoiding difficult topics can prevent important discussions from taking place. Limiting interactions to written communication may not always be practical in dynamic field situations where immediate, verbal communication is required for quick and effective decision-making. Thus, emphasizing active listening not only enhances understanding but also fosters a more collaborative environment essential in law enforcement duties.